FAQs
Can I customize my dog statue?
Yes, we offer customization options. You can choose from a range of finishes and add the name of your beloved pet to make your statue truly one-of-a-kind.
How do I care for my dog statue?
To clean your statue, gently wipe it with a damp microfiber cloth to remove any dust. Avoid using harsh or abrasive cleaners to preserve the finish and ensure the longevity of the product.
What is the processing and shipping time?
Orders require 5-7 business days for processing before shipment. Orders that ship via Standard Ground typically arrive within 2-6 business days. Makers 514 Design does not guarantee a specific arrival date or time frame with this shipping method.
Are personalized products returnable?
All personalized items are considered final sale and cannot be returned or exchanged.
However, if there is any problem with your order please contact us at info@makers514.com.
Will my statue look exactly like the photos?
While we strive to make each statue as close to the photographs as possible, minor variations may occur due to the handmade nature of the product. These variations add to the unique character and charm of each piece.